Privacy Policy

Effective Date: January 4,2025

Ecoluis (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or interact with our website, https://ecoluis.com. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us.
  • Technical Information: IP address, browser type, operating system, and other details gathered automatically when you visit our website.
  • Behavioral Data: Information about your interactions with our website, such as pages visited, time spent on pages, and product preferences.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and deliver your orders, as well as to send confirmations and invoices.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Personalization: To tailor content and product recommendations based on your preferences.
  • Marketing: To send promotional emails or offers, which you can opt out of at any time.
  • Website Improvements: To analyze user behavior and improve our website’s performance and usability.

3. Sharing Your Information

We respect your privacy and will only share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in fulfilling orders, processing payments, or managing our website.
  • Legal Obligations: When required by law or to protect our rights and property.
  • Consent: With your explicit consent for specific purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences.
  • Track website performance and usage.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.

To exercise your rights, please contact us at info@ecoluis.com.

7. Security

We take appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute data security.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: