Terms and Conditions

Effective Date: January 4, 2025

Welcome to Ecoluis. By accessing or using our website, https://ecoluis.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, do not use our website.

1. General Information

1.1 Ownership: The website is owned and operated by Ecoluis, located at 1449 Reliance Rd, Middletown, Virginia (VA), 22645.
1.2 Contact Information: For questions or concerns, please contact us at info@ecoluis.com or (540) 869-4353.

2. Use of the Website

2.1 Eligibility: By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2.2 Prohibited Use: You agree not to use the website for unlawful purposes, to transmit harmful content, or to disrupt its operations.
2.3 Accuracy of Information: While we strive to ensure all information on our website is accurate, we do not guarantee its completeness or correctness.

3. Products and Orders

3.1 Product Descriptions: We aim to provide accurate descriptions of our Christmas decorations. However, minor variations may occur due to manufacturing processes or display settings.
3.2 Pricing: All prices are listed in USD and are subject to change without notice.
3.3 Order Acceptance: We reserve the right to accept or cancel any order at our discretion. An order is confirmed only after payment is successfully processed and you receive a confirmation email.

4. Payment and Security

4.1 Accepted Payments: We accept major credit cards and other payment methods as listed during checkout.
4.2 Secure Transactions: We use secure encryption technology to protect your payment information. However, no online system is completely secure, and you assume the risk when submitting payment information online.

5. Shipping and Delivery

5.1 Shipping Policy: Please refer to our Shipping Policy for details on delivery times, shipping costs, and tracking.
5.2 Delivery Delays: We are not responsible for delays caused by external factors such as weather, carrier issues, or customs.

6. Returns and Refunds

6.1 Return Policy: Returns and refunds are subject to our Refund and Returns Policy.
6.2 Damaged Items: If an item arrives damaged, notify us immediately at info@ecoluis.com or (540) 869-4353.

7. Intellectual Property

7.1 Ownership: All content on this website, including text, images, graphics, and logos, is the property of Ecoluis and is protected by copyright laws.
7.2 Restrictions: You may not copy, reproduce, distribute, or use any content from this website without our written consent.

8. Limitation of Liability

Ecoluis is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.
  • Losses due to errors, delays, or interruptions in website operations.

Your sole remedy is to discontinue using our website or seek a refund under our Refund and Returns Policy.

9. Changes to Terms and Conditions

We may update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and the updated effective date will be noted. Continued use of our website constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Virginia, USA. Any disputes will be resolved in the courts of Virginia.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: